Proxy issue: What to do if your proxies stopped working?


Step 1: Check your IP address. Compare the current IP address and your authorized IP in the proxy control panel. Maybe the IP address has changed. Update your authorized IP. 

Step 2: Test a proxy on your browser. Set a proxy on your browser and go to IP checker tool. The page should display your proxy IP.  

Step 3: Some ISP block port 8800. You can try other ports like 3128, 52931 and 80. 

Step 4: Some ISP is configured to use a different IP when connecting to proxies. Please check the “Access Denied” page, get the real authorized IP and set it in the proxy control panel. 

Step 5: Ensure you are not using a VPN, which may be incompatible with our proxies.

*If you still experience issues, please submit a support ticket for assistance.

How to configure your private proxies:

android proxy settings

How to set-up a proxy in Android?

google chrome proxy setup

How to set-up a proxy in Google Chrome?

proxy setup for microsoft edge

How to update Microsoft Edge proxy settings? 

mozilla firefox proxy setup

How to set-up a proxy in Firefox?